Our Shipping Policy (‘Policy’) was last updated on February 02, 2023

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings as defined hereunder, under the caption ‘Definitions’. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Policy:

• “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Policy) refers to Plumtin Design Private Limited.

• “Goods” refers to the items offered for sale on the Service.

• “Orders” means a request by You to purchase Goods from Us.

• “Service” refers to the Website.

• “Website” refers to Plumtin.in, accessible from www.plumtin.in

• “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Thank you for visiting and shopping at Plumtin.

The following terms and conditions constitute our Policy:

Shipment processing times

All Orders are processed within 4-5 Weeks. Orders are not shipped or delivered on weekends or local/ national holidays or during emergencies such as natural disasters or lockdowns and/ or other unforeseen circumstances beyond our control.

If the Company is experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is likely to be a significant delay in the shipment of Your Order, the Company will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout. Taxes as applicable may be included in the shipping charges.

The price you see on the checkout page is inclusive of shipping costs and is exactly what you would pay.

Delivery delays can occasionally occur. If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed by additional 2 business days.

Orders with the out-of-stock item(s), may take an additional business day to process.

Shipment confirmation & Order tracking

We ship to addresses within India and its Territory/ies except for those PIN Codes not serviced by our Logistics Partner.

You will receive a Shipment Confirmation email containing your tracking number(s) once Your Order has shipped. The tracking number will be active within 24 hours.

Damages

We are not liable for any products damaged, stolen, or lost during shipping. If You received Your Order in damaged condition, please contact the shipment carrier to file a claim.

Please save all invoices, packaging materials, and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, you can contact us:

• By visiting this page on our website: http://www.plumtin.in/contact-us

• By sending us an email: at customercare@plumtin.in